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Privacy Notice
KENRA, Ltd. ("KENRA") has created this Privacy Notice to explain how it uses and
handles personal information received during your visit to our web site.
By using the KENRA web site, you accept the practices described in this Privacy Notice.
We may change or add to this Privacy Notice, so we encourage you to review it periodically.
What information does this web site collect and why?
We automatically receive and store certain types of information
whenever you use our site. Examples of the types of information automatically collected
are listed below.
We may use your IP address to help diagnose problems with our server, to administer
our web site, or to gather broad demographic information. Other examples of the
information we automatically collect and analyze include log in name; e-mail address;
password; computer and connection information such as browser type and version,
operating system, and platform; activity history; the full Uniform Resource Locators
(URL) click stream to, through, and from our web site, including date and time;
cookie number; and products or services you viewed or searched for.
Cookies: A cookie is a small data file that certain web sites write to your hard
drive when you visit them. A cookie file can contain information, such as a user
ID, that the site uses to track the pages you have visited, but the only personal
information a cookie can contain is information you supply yourself. A cookie cannot
read data off your hard disk or read cookie files created by other sites.
We use cookies to enhance the user experience and deliver personalized content.
Cookies may help us to deliver information specific to your interests, to eliminate
the need to re-enter your password each time you visit our site. Some parts of this
site may also use cookies to track user traffic patterns for the purpose of determining
the usefulness of information supplied to our users and to see how effective our
navigational structure is in helping users reach that information.
If you prefer not to receive cookies on this site, you can set your browser to warn
you before accepting cookies and refuse the cookie when your browser alerts you
to its presence. You can also refuse all cookies by turning them off in your browser
(see the "Help" portion of your browser). You do not need to have cookies turned
on to use any area of this site. However, cookies allow you to take full advantage
of the services provided by our site, and we recommend that you leave them turned
on.
We receive and store any information you enter on our web site
or give us in any other way. This may include the name you give us, your mailing
address, your e-mail address, and your telephone number. You can choose not to provide
certain information, but then you might not be able to take advantage of some of
our features or promotions. We use the information that you provide for such purposes
as responding to your requests, customizing our services for you, mailing samples
to you, improving our services, and communicating with you.
You may choose to fill out a registration form on our web site with contact information
that our business partners or we may need. This information may be used to send
you requested information or products, to contact you with other information on
products or services, news or promotions, and to learn more about our web site visitors.
You may choose to not receive any further information from us at any time. For more
details, check the Opting Out section below.
To help us make e-mails more useful and interesting, we often receive a confirmation
when you open e-mail from KENRA.com if your computer supports such capabilities.
We also compare our customer list to lists received from other companies, in an
effort to avoid sending unnecessary messages to our customers. You can choose not
to receive e-mails from us at any time. For more details, check the Opting Out section
below.
Access to certain of KENRA's web pages may require a log in
and password. The use of those web pages, and the information or programs downloadable
from them, may be governed by a written agreement between you or your Internet service
provider and KENRA. Your personal data may be retained by KENRA to verify compliance
with those agreements.
From time-to-time, we may conduct online surveys. Our surveys
may ask you for demographic information, such as your zip code or telephone number.
If the online survey collects contact data, we may use that data to send you further
information only if we specifically asked for your permission in the survey. You
are free to opt-out of receiving future mailings at any time. For more details,
check the Opting Out section below.
We may use demographic or user profile data that we collect
to tailor your web experience, deliver content that we think may interest you, and
display information that matches your preferences. We may use this data to gain
an insight into your needs and interests.
Information from Children
KENRA does not sell products or services for purchase by
children. If you are under 18, you may use this web site only with involvement of
a parent or guardian. KENRA does not target information to or knowingly collect
information from children under the age of 13. We recognize the importance of protecting
privacy where children are concerned. If a child has used our site and provided
us with personally identifiable information, we ask that the parent or guardian
contact us and we will delete the information about the child.
Who does KENRA share your information with?
Agents: We employ other companies and individuals to perform functions on
our behalf. Examples include fulfilling orders, delivering packages, sending postal
mail and e-mail, removing repetitive information from customer lists, analyzing
data, providing marketing assistance, conducting marketing research, and providing
customer service. They have access to personal information needed to perform their
functions, but are not permitted to use it for other purposes.
Business Transfers: As we continue to develop our business, we might sell
or buy assets. In such transactions, customer information generally is one of the
transferred business assets. Also, in the unlikely event that KENRA and / or substantially
all of its assets are acquired by another business, customer information will be
one of the transferred assets.
Protection of KENRA and Others: We release account and other personal information
when we believe release is appropriate to comply with law; enforce or apply related
agreements; or protect the rights, property, or safety of KENRA, our users, or others.
This includes exchanging information with other companies and organizations for
fraud protection and credit risk reduction.
With Your Consent: Other than as set out above, you will receive notice when
information about you might go to third parties, and you will have an opportunity
to choose not to share the information.
Information from Other Sources: For reasons such as improving personalization
of our service (for example, providing better product recommendations or special
offers that we think will interest you), we might receive information about you
from other sources and add it to our account information. We also sometimes receive
updated information from other sources so that we can correct our records and provide
services to you or communicate with you more easily.
How does KENRA protect your information?
We work to protect the security of your information during transmission by using
Secure Sockets Layer (SSL) software, which encrypts information you input. It is
important for you to protect against unauthorized access to your password and to
your computer. You should sign off when finished using a shared computer.
This site may contain links to other sites. KENRA is not responsible
for the privacy practices or the content of other web sites. Please refer to the
policies of the respective site.
At any time, you can opt out of receiving communications from us, or having your
personal data used for any purpose unrelated to the purpose for which the information
was provided to us. You can make the decision to opt out during the registration
process or separately at the point on our site where we request information from
you. The help portion of the toolbar on most browsers will tell you how to prevent
your browser from accepting new cookies, how to have the browser notify you when
you receive a new cookie, or how to disable cookies altogether. However, you may
not be able to use certain features on our site if you do not use cookies.
The Federal Trade Commission provides useful information about online privacy on
its own web site. You may wish to visit that site,
http://www.ftc.gov/privacy/index.html.
If you wish to be removed from our registration database, please e-mail or write
to the web administrator at the address below.
If you no longer wish to receive other information or promotional e-mails
from us, please follow the opt-out instructions on the last e-mail you received.
If you have any questions about this Privacy Notice, the practices of this site,
or your dealings with this web site, contact:
Web Administrator
KENRA, Ltd.
22 E Washington Street
Indianapolis, IN 46204
customercare@kenra.com
If you choose to visit our site, your visit and any dispute over privacy is subject
to this Privacy Notice and any other terms posted to this site, including limitations on
liability, and application of the law of the state of Indiana. If you have any concern
about privacy at our site, please send us a thorough description to
customercare@kenra.com and we will try to resolve it. Our business changes
constantly. This Privacy Notice may change also, and use of information that we gather is
subject to the Privacy Notice in effect at the time of use. We may e-mail periodic
reminders of our notices and terms (unless you have instructed us not to) but you
should check our web site periodically to see recent changes.
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